Return Policy

Eligibility for Returns

Returns are accepted within 30 days of delivery for unused and unopened products in their original packaging.
Products must include all original accessories, manuals, and tags.
Non-returnable items, customized or personalized products, discounted or clearance items marked as “Final Sale.”.

Return Process

Contact us at info@jamsca.com or +1 778-804-1888 to initiate a return.
Provide your order number and a brief description of the reason for the return.
Once approved, we will provide a return shipping label or instructions.

Refunds

Refunds will be processed to your original payment method within 7-10 business days after we receive the returned item and verify its condition. Shipping fees are non-refundable.

Exchanges

Exchanges are subject to product availability. Contact us to arrange an exchange for defective or incorrect items. If you receive a defective or incorrect item, notify us within 7 days of delivery. We will provide a replacement at no additional cost.