Return Policy

JAMSCA accepts returns only for defective, damaged, or incorrectly fulfilled items in wholesale orders.
To be eligible for a return:

• You must contact us within 7 days of delivery.

• Items must be unused, in original condition, and include any original packaging materials.

• Customized products, made-to-order uniforms, clearance stock, and bulk specials are final sale and non-returnable unless defective or incorrect.

📨 How to Request a Return

To initiate a return, contact us at:

📧 info@jamsca.com
📞 +1 778-804-1888

Please include:

• Your order number

• Clear photos of the issue

• A short description of the problem

Once approved, we will send you return instructions or a return shipping label, depending on the situation.

💰 Refunds & Credits

• Refunds will be issued to the original payment method or as store credit, based on your preference.

• Refunds are processed within 7–14 business days after we receive and inspect the returned item(s).

• Shipping costs are non-refundable, unless the return is due to our error.

🔄 Exchanges

• If you received a defective or incorrect item, we will provide a replacement at no cost, subject to product availability.

• We do not offer exchanges for size changes, preference changes, or custom-made items in wholesale orders.

⚠️ Additional Terms

• All goods remain the property of JAMSCA until full payment is received.

• JAMSCA reserves the right to decline returns that do not meet the above criteria.